Quick things to try if the live stream isn’t playing or you have an error message:

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• Connect your laptop to your phone’s internet (hotspot)

• Open an incognito tab (Chrome) or private browsing (Safari) 

• Try a different browser (Chrome, Safari, Edge)

• Your school’s Google account settings may be restricting viewing, try using Chrome signed in with a GMail account

 

Please note that all of the above are temporary fixes if you’re stuck in a jam!

 

Please speak with your school’s IT support for a sustainable solution.  Download the doc linked to this page and share it with them.

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